Mobile menu

Emotional Health and Wellbeing

There are lots of things you can do to improve your emotional health and wellbeing. There are people there to support you along the way. Click on the links to find out more.


Kooth is a free anonymous online counselling and emotional wellbeing service tailored to young people aged 11-18 years, up to their 19th birthday (also up to 25 years for targeted young people leaving care and NEETS).

Kooth offers online text based counselling 365 days of the year; as well as peer support through moderated forums and articles. Counsellors are qualified experienced professionals and are online from 12pm-10pm weekdays and 6pm-10pm weekends. Our online counselling service has been accredited by the British Association of Psychotherapy and Counselling (BACP).

Young people can access without a referral. Our forums are moderated by our team to ensure young people maintain anonymity and to ensure support is positive and supportive.  We encourage young people to also write for our articles to provide them a space to share their experiences and creativity.

Kooth helps to reduce the waiting times for young people seeking help whilst removing the stigma around mental health and accessing services.



Qwell is available for all adults aged 18+ in North West London.
Central and North West London NHS Foundation Trust and West London NHS Trust have commissioned the digital mental health platform which is free, safe and anonymous

Qwell sits alongside the existing Kooth service available to young people:
1. is for 10-25s. The content of this site is specifically aimed at children and young people
2. is for over 18s. The content of this site is specifically aimed at the adult population
By visiting (launching 27/01) young adults aged 18-25 will be given the option of accessing either platform for support.

The digital support offer available via and

Professional support: immediate access to emotional wellbeing and counselling support from qualified practitioners. This is delivered as a live text chat through the platform.

Therapeutic content and activities: Every week, over 100 ‘lived experience’ articles are submitted in addition to clinical therapeutic content and activities across a range of over 70 subject areas.

Peer-support Community: Users can get help from others in the community, providing a positive peer support space.

Self guided therapy: Users can use their own private space to journal and both on their own and together with their practitioner, they can set and achieve goals.

Support is available out of office hours, 365 days a year. Professional support via chats are available 12-10 pm weekdays and 6- 10 pm weekends.

Support is anonymous at the point of access. Access to the websites is available from any internet connected device, be it a computer, phone or tablet.

No referral is needed; and anyone who may need some support around their wellbeing or mental health can access it directly via the below links.

Find out more: Qwell Launch Webinars for Professionals

Are you a professional working with young people or adults in North West London?
To find out more about the Qwell offer please register for an upcoming webinar:

Webinar Registration

Alternatively, why not request a bespoke 'introduction to Qwell' session for your team?

Bespoke Presentation Request

Get in Touch with Us

For more information or to ask a question please email

Wellbeing and Emotional Support Team (WEST)

The Brent Wellbeing and Emotional Support Team (WEST) is a targeted mental health service for vulnerable children and young people aged up to 18 years old*1. 
WEST provides:
• Individual and group evidence-based interventions in schools for children and young people who are experiencing mild to moderate difficulties including anxiety, low mood and behavioural difficulties.
• Individual and group interventions with parents/carers 
• Interventions which are focused, goal-based and time limited.
• Consultation to parents/carers and professionals to offer support and clinical advice 
• Signposting, training and workshops for professionals.
From February 2023, there is an extended WEST offer – WEST Engage:
WEST Engage works with children and young people who are struggling to attend school, those not currently accessing education, or those who are experiencing mental health difficulties not met by other services. We aim to increase connection for the young person with local services, their community and with education. 
WEST Engage provides:
• Evidence-based mental health interventions (delivered by Child and Family Specialists who work with children, young people, their families and/or their networks) to promote engagement in services that children and young people are currently isolated from. 
• Consultation to parents/carers and professionals 
Making a referral to WEST and WEST Engage:
The same referral process is used for WEST and WEST Engage.
Referrals can be made by young people, parents, schools and professionals. 
The young person must be a Brent resident and attend a Brent school/college *2
Click on this link and complete the: referral form or use the QR code:
*1 up to 25 for Looked After children and young people, care leavers and people with special educational needs and disabilities.
*2 with the exception of Brent Looked After children and CYP with an EHCP

The Coves

Free Mental Health Support for Individuals Aged 16+

In partnership with Central and North West London NHS Trust, Hestia's Cove services are a community-based mental health service for residents in the boroughs of Brent, Harrow, Hillingdon, Kensington, Chelsea and Westminster

Support and activities will include:

  • Advice, information and signposting
  • Drop-ins when in crisis
  • Scheduled one-to-one support - virtual and/or face-to-face
  • The opportunity to develop safety plan to look after your mental health in the future
  • Peer Support
  • Group Activities

We offer a welcoming, safe, community space for people to talk, connect and gain support around their mental health

Our aim is to support you to reduce immediate anxiety, formulate individual safety plans to support your mental health and reduce the likelihood of you requiring further assistance from other crisis services

How to access the service

We are open access (individuals can just turn up), or an appointment basis following a referral made by a professional

Brent Cove                                                                Brent Hub Community Enterprise Center 6, Hillside, London NW10 8BN                                                                        Phone: 07469856963                                                        Email:

Harrow Cove
Carramea Centre, 27 Northolt Rdoad, South Harrow            Phone: 07407 305206                                                  Email:
Hillingdon Cove                                                          Apple Blossom Cottage (Rear of Apple Blossom Lodge), 64 Ickenham Rd, Ruislip HA4 7DQ                                  Phone: 07827 535271                                                      Email:
Kensington, Chelsea & Westminster Cove
34 Woodfield Rd, London W9 2BE                                  Phone: 07827 437081                                                    Email:


5+1 ways to wellbeing


Smoking and alcohol awareness



Go to the top of this page