There are lots of things you can do to improve your emotional health and wellbeing. There are people there to support you along the way. Click on the links to find out more.
Kooth is a free anon
ymous online counselling and emotional wellbeing service tailored to young people aged 11-18 years, up to their 19th birthday (also up to 25 years for targeted young people leaving care and NEETS).
Kooth offers online text based counselling 365 days of the year; as well as peer support through moderated forums and articles. Counsellors are qualified experienced professionals and are online from 12pm-10pm weekdays and 6pm-10pm weekends. Our online counselling service has been accredited by the British Association of Psychotherapy and Counselling (BACP).
Young people can access Kooth.com without a referral. Our forums are moderated by our team to ensure young people maintain anonymity and to ensure support is positive and supportive. We encourage young people to also write for our articles to provide them a space to share their experiences and creativity.
Kooth helps to reduce the waiting times for young people seeking help whilst removing the stigma around mental health and accessing services.
Qwell is available for all adults aged 18+ in North West London.
Central and North West London NHS Foundation Trust and West London NHS Trust have commissioned the digital mental health platform which is free, safe and anonymous
Qwell sits alongside the existing Kooth service available to young people:
1. Kooth.com is for 10-25s. The content of this site is specifically aimed at children and young people
2. Qwell.io is for over 18s. The content of this site is specifically aimed at the adult population
By visiting gov.kooth.com/NWLondon (launching 27/01) young adults aged 18-25 will be given the option of accessing either platform for support.
The digital support offer available via Qwell.io and Kooth.com
Professional support: immediate access to emotional wellbeing and counselling support from qualified practitioners. This is delivered as a live text chat through the platform.
Therapeutic content and activities: Every week, over 100 ‘lived experience’ articles are submitted in addition to clinical therapeutic content and activities across a range of over 70 subject areas.
Peer-support Community: Users can get help from others in the community, providing a positive peer support space.
Self guided therapy: Users can use their own private space to journal and both on their own and together with their practitioner, they can set and achieve goals.
Support is available out of office hours, 365 days a year. Professional support via chats are available 12-10 pm weekdays and 6- 10 pm weekends.
Support is anonymous at the point of access. Access to the websites is available from any internet connected device, be it a computer, phone or tablet.
No referral is needed; and anyone who may need some support around their wellbeing or mental health can access it directly via the below links.
Are you a professional working with young people or adults in North West London?
To find out more about the Qwell offer please register for an upcoming webinar:
Alternatively, why not request a bespoke 'introduction to Qwell' session for your team?
Get in Touch with Us
For more information or to ask a question please email dmangat@kooth.com
Comments and feedback
“Thanks so much for the best support given by you. It was great and a wonderful experience”. Parent feedback
“I felt as if I was listened to and cared for and felt as if I was talking to a close friend. Each week you checked in and listened and not judged me and have been supportive”. Carer feedback
“When we first met, I wasn’t feeling very good, but I’ve slowly started to get better because of the things you’ve been helping me with.” Young person feedback
Contact details
Phone: 0208 937 2141
Email: west@brent.gov.uk
Address: Brent Civic Centre, Engineers Way, Wembley, HA9 0FJ
The Coves
Free Mental Health Support for Individuals Aged 16+
In partnership with Central and North West London NHS Trust, Hestia's Cove services are a community-based mental health service for residents in the boroughs of Brent, Harrow, Hillingdon, Kensington, Chelsea and Westminster
Support and activities will include:
We offer a welcoming, safe, community space for people to talk, connect and gain support around their mental health
Our aim is to support you to reduce immediate anxiety, formulate individual safety plans to support your mental health and reduce the likelihood of you requiring further assistance from other crisis services
How to access the service
We are open access (individuals can just turn up), or an appointment basis following a referral made by a professional
Brent Cove Brent Hub Community Enterprise Center 6, Hillside, London NW10 8BN Phone: 07469856963 Email: BH.Cove@hestia.org
